Certified by AutoVitals
Rob K. from Lawrence, KS on 5/19/2021 for an auto repair and their testimonial is:
"My wife and I were returning home to Kansas after spending a few days in Galveston on May 4th. When we two studs sheared off of the drivers rear wheel at 75mph in the middle lane of the 5 lane highway. By the Grace of God I was able to maintain control while I made an aggressive line off the highway. We found ourselves in a parking lot, no real idea where exactly we were. To make matters just a little more exciting the sky opened up and it started pour. My wife pulled up Google and Milstead Service popped up. I called them and explained the situation to Greg. He told me they could work on the vehicle and sent me to the tow service. The gentleman asked me where we were at, I told him what business I could see and he knew exactly were we where. I told him my wife and I and our two golden retrievers would need a ride to the shop. He paused and then told me “no problem, I will send another tow truck.”. The two drives (I apologize I can not remember their names) arrived less than 15 minutes later. My wife and the dogs went with one driver and our Subaru and I went with the other. They quickly had the Subie on the rack and brought me back to the shop area to show me what had happened. They had to order a part to complete the repairs. We all waited in the waiting room while Randy made the repairs. Greg the service manger made sure we had water for us and our pups, while he kept us updated on the repairs. We were back on the road within 4 hours. We were overwhelmed by the outstanding customer service we received at Milstead Service. Our heartfelt appreciation to all of the Milstead Team for their hard work, outstanding customer service and compassion towards us as they work to get us back home. Sincerely Rob and Mary Anne Kort"
Sean M. from Conroe, TX on 3/3/2020 for an auto repair and their testimonial is:
"Was new to the area and needed a trusted place to go. Kudos to Amber at the front desk for providing great customer service! They did a diagnosis on my truck in a timely manner and was given my options for repair. I will be back and I will reccomend."